In the Professionalessaywriting.com you pay for the service, only if you are fully satisfied with the quality of our work that matches all the appropriate requirements well. If you have any issues after you have paid, a 100% refund is guaranteed.
The Professionalessaywriting.com cares about each of its customers and for your satisfaction is ready to provide a refund if required. In case it happens the procedure of money back is very simple but we are proud to say that we don't get such requests. You will get a response within 48-72 hours after a request was filled in.
The money is refunded 100% if the order is cancelled within 60 minutes after it was created. If the writer has already started to process your order, a payment will be refunded after deducting the time of his work. If you withdraw the order when a half of copywriter working time has passed, 70% of the payment will be refunded. If it's been more than half the time, you will get 50% payment. This is due to the payment for the writer’s working hours.
Once the work has been delivered to you, the refund can be requested only if the work doesn’t meet the requested quality.
Twice paid order
If you accidentally paid twice for the order, please send us a copy of your receipt and we will immediately give you back 100% payment for the order.
In that case, if two identical jobs were mistakenly ordered and paid for, please contact our Manager to clarify the situation before we assign the writer. You must withdraw the order before a writer starts processing it.
We didn’t find a writer
Payment is accepted only after the writer was assigned to the project. If for any reason we are unable to choose a writer, you will be informed accordingly before the payment.
In case we violated the terms and the order was not delivered in time, you can expect a partial refund after the approval of the quality of your order. The amount of money depends on the delay time.
You will receive a refund of the entire amount if the order is no longer needed because of its delay.
The money cannot be refunded because the delay of tweaks delivery, as the revisions are not specified by a separate time. When placing orders, please make sure that your scheduled deadline gives you the stock of 3 days before your completion of the work.
Lack of the work quality
We provide free revisions or processing of your order by another writer in case if the quality of our work is unsatisfactory.
If none of the above doesn't match your issue, please choose the "Refund" option in your personal office of the website.
There are 2 options
- To get a full refund prior to your approval of the results. This question will be considered by the Dispute department. In this case, please provide a full justification for a refund. The dispute Department reviews your request and given evidence in the course of one working week. At this time, the dispute department may request argumentation about the reason for a money back request. And at the end of the specified term, you have the opportunity to refund the whole amount.
Important! The Work has to be approved within 10 days. At the end of this period, only a part of the paid amount can be refunded.
- 40% of the paid amount can be refunded within 10 days after the approval of the order. In this case, please provide a full justification for a refund. The dispute Department reviews your request and given evidence in the course of one working week. At this time, the dispute department may request argumentation about the reason for a money back request. And at the end of this period you can receive a refund of the part of the amount.
The refund of the entire amount after the confirmation operation is only possible with the availability of evidence on the plagiarized work and this fact has to be published in the media.
In the case of a full refund for the work the company has full right to publish this work in order to keep the authorship of their writers and avoid fraud.